The majority of the emails are from Los Angeles but hail from northern California as well and as far away as New York City. The incident occurred in Los Angeles. Many have stated they are looking for other insurance companies to represent their interests and some have already made plans to cancel their policies with Farmers.
Issues about Senior abuse have becoming increasingly important in recent times and some of the emailers said they are seniors themselves and the very thought that Farmers would, by its action or inaction in this case, condone such abuse, deserves to be punished.
To register a complaint: Please contact your local Farmers Insurance agent or Neil H. Brown of Early, Maslah, Price & Baukol located at 700 South Flower St. – Suite 2800, Los Angeles, CA 90017 – telephone (213) 615-2564; fax (213) 615-2698. Or you may wish to express your disgust at Martin Fenstein or Jeff Beyer at (323) 932-3200.